SMS Consent

SmartPupPro collects explicit customer consent before sending transactional SMS messages.

How consent is collected

Users provide their mobile number during signup, booking, or account settings and must actively check an unchecked consent box before SMS notifications are enabled.

Message types include booking confirmations, reminders, account alerts, and billing notifications. Message and data rates may apply. Reply STOP to opt out and HELP for help.

Example SmartPupPro SMS consent form
Example of the SMS opt-in form shown to users.
Consent requirements
  • Phone number entered by the user
  • Consent checkbox is unchecked by default
  • SMS purpose is clearly disclosed
  • STOP and HELP language is displayed
  • Terms and Privacy links are available
Sample consent language
“I agree to receive transactional SMS messages from SmartPupPro about bookings, reminders, account alerts, and billing notifications. Msg & data rates may apply. Reply STOP to opt out and HELP for help.”